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Our Guarantees

100% Money Back Guarantee

Cole Plumbing, Inc. guarantees that during the entire first year that you own your new system, if for any reason you are not 100% satisfied with the performance of the equipment, our service, or even our people, we will remove the system within 30 days of your request and cheerfully refund the entire amount of the contract.

Performance Guarantee

Cole Plumbing, Inc. guarantees that when the equipment we have installed is maintained and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon.  If the installation temperatures are not achieved, we will make any necessary modifications, repairs or replacements at no charge to you.

Satisfaction Guarantee

Cole Plumbing, Inc.’s installation technicians are the best in skill, attitude and workmanship. They will care for your home and complete the job with speed and precision. They will not wear shoes on your carpets. They will clean up when they are finished and take personal responsibility for your satisfaction. They will not smoke or swear in your home and they are drug-free. If, when they have finished in your home, they have not performed in accordance with these high standards, you don’t pay until you are satisfied with the results.

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